Consumers are going digital and there is no way to stop it . Digital technology changes the name of consumers involvement ,which in result the business model from traditional one to modern and increase the competitors everywhere .
A poll of more than 11000 energy consumers in 21 countries revealed that about 41% of digitally engaged consumers trust their energy provider to help them .
Digital consumer are happy with their survices .About 70% of digital consumers say they are satisfied with their energy provider ..14% more than who do not use digital channels .
Digital consumers are highly adopt new technology . When you move into a house or apartment you may have to pay ur utility services like water , electricity . Now to provide you that service company get your history and mode of payment of previous residency .
So its important to go digitally for ease and fast process .
A poll of more than 11000 energy consumers in 21 countries revealed that about 41% of digitally engaged consumers trust their energy provider to help them .
Digital consumer are happy with their survices .About 70% of digital consumers say they are satisfied with their energy provider ..14% more than who do not use digital channels .
Digital consumers are highly adopt new technology . When you move into a house or apartment you may have to pay ur utility services like water , electricity . Now to provide you that service company get your history and mode of payment of previous residency .
So its important to go digitally for ease and fast process .
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